What's the take-home message here? Treat Hangouts Chat the same way you treat email: as an official communication channel that is not private and that can be requisitioned under certain circumstances. If you do have a need for secure, off-the-record conversations, we recommend using Signal. TSS receives a subpoena or is otherwise legally compelled to turn over Hangouts Chat history.HR asks us to retrieve one of your chats.You ask us to retrieve one of your missing chats.When would IT need to retrieve your Chat history? Again, just like with email, there are a few scenarios when this could happen: As with Gmail and Drive, the IT department has the ability to retrieve and review any Hangouts Chat conversation, even if a user tries to delete it. You can read more about Core Services and Additional Services in this Tech Tip.Īll Chats are archived using the Google Vault service, just like Gmail and Drive documents. Like other Core Services, Google also guarantees that it will work 99.9% of the time. It also doesn't require parents give special permission for their children to use it. In addition to text messages, you can send files and images as attachments (just like email), link to any file stored in Google Drive, insert emoji (YES!), and also start videochat calls with Google Meet.Ĭhat is categorized as a Core Service, which means that Google doesn't show ads in the app and doesn't use Chat data to target ads at users. You can start Chats with individual people, correspond and collaborate with groups of people in 'Spaces', or interact with pieces of software called 'bots'. Also like email, your chat history is archived and searchable. You can use Hangouts Chat to send messages to other users in the organization, just like with email. Hence, this introductory guide to Google Chat.Ĭhat is a web-based, business-focused application for instant-messaging and collaborating with co-workers. That's a steep pricetag, especially when you consider that Google Chat offers many of the same features and it's already included with Google Workspace. We've gotten requests from a handful of folks across the organization to purchase Slack licenses, but the premium version is pretty pricey ($12.50/person/month). You Now Work in Slack.) makes a good case for it. If you want a readable overview of why Slack has been so compelling to so many organizations, this article from Wired ( Shut Down Your Office. It became especially popular for teams with remote members, as Slack became a live hub for collaborating with these offsite co-workers. It built a devoted following and a reputation as both an 'email killer' (at least for internal emails) and a 'meeting killer'. It really started to pick up steam in 2015, when it started becoming the defacto internal communication channel for a number of hip new startups. Slack is an organizational messaging/collaboration software tool that was released back in 2013. If that's the case, here's a quick primer: A progressive web appIt's possible (though not likely) that you've never heard of Slack before.
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